This Privacy Policy explains how GridLumen Academy (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website or contact us. We are based in Malaysia and comply with applicable Malaysian data protection principles.
We collect only the information that you provide through our contact forms, including your name, email address, topic, and message. We may also collect basic technical data such as browser type, device type, and approximate location derived from IP address for security and analytics.
We use your data to respond to enquiries, provide program information, and maintain our internal communication records. We do not sell or rent personal information. We may use aggregated data to evaluate general website performance and improve content clarity.
This website uses Cloudflare for security, performance, and traffic optimization. Cloudflare may process certain technical data such as IP addresses, request headers, and security-related logs to protect against abuse and optimize delivery. This processing is subject to Cloudflare’s privacy practices.
We use cookies to remember preferences, manage consent, and ensure basic analytics functionality. You can control cookie settings through your browser, and you can review details in our Cookie Policy.
We retain contact form submissions only as long as necessary to respond to enquiries and maintain minimal administrative records. You may request deletion of your information by contacting us.
We do not share personal data with third parties unless required by law or necessary to operate the website’s infrastructure, such as Cloudflare for security and performance. Data may be processed in locations outside Malaysia where such providers operate.
You may request access, correction, or deletion of your personal information. Requests can be submitted to [email protected].
If you have questions about this policy, please contact us at [email protected] or by phone at +60 3-9212 8740.
